NBS Lisbon
O2C Team Lead
Full-Time
Posted on 05/09/2023
Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world.
We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you, and you are looking to join a business where you can really add value, it’s time to consider joining NBS!
Position Summary
We provide different services to enable the company to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about driving continuous improvement of processes with colleagues across the world. We care about delivering high quality services to support business agility and digital innovation.
We are currently looking for an Order to Cash Team Lead, reporting to End-to-End Order to Cash (O2C) Lead. This professional will be leading a team of O2C in Braga / remotely in Lisbon for one of our Markets.
Candidate Profile:
- Lead a team of Specialists, on site in Braga and remotely in Lisbon, establishing and accomplishing objectives aligned with the company and functional priorities;
- Evaluate team performance and conducts regular appraisals;
- Ensure full alignment, understanding and execution of the team within the functions / teams / processes in scope;
- Ensure Global and E2E compliance for activities performed in the team;
- Work on implementation of O2C plans and objectives, in line with the strategy;
- Oversee performance and execution of respective O2C processes and anticipates/plans for potential issues and escalations;
- Monitor, perform and execute the performance service level agreements (SLA’s) and indicators of services (KPI´s);
- Perform Continuous Improvements programs and standardization of processes across all markets in scope;
- Responsible for ensuring appropriate controls and audits are in place and performed as required;
- Participate in building and communicating the functional key priorities;
- Contribute to the stabilization of the operations following a transition.
- Communicate on behalf of team with Western Europe stakeholders.
Required skills:
- Ability to develop and lead a team, previous experience in the role is necessary;
- Successful experience in delivering services through Shared Service partners;
- Knowledge in Financial area and O2C process as advantage;
- Good stakeholder management skills;
- Knowledge in SAP;
- Solid knowledge of MS office, particularly Excel and reporting tools (e.g. Power Bi);
- Strong level of English;
- Demonstrated competency in project participation and execution;
- Good communication skills, both written and verbal, to effectively address and influence internal and external customers;
- Good planning, and organizational skills;
- Adaptability to change and cope in fast-paced environment;
- Analytical capability;
- Continuous improvement mindset.
Conditions:
Candidata-te no site de recrutamento da Nestlé: https://empresa.nestle.pt/jobs/search-jobs?keyword=&country=PT&location=Braga&career_area=All
Here at NBS Lisbon we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS Lisbon will bring you:
- Development of expertise in Nestlé’s Shared Services Business
- Immersion in a culturally diverse team
- Local and International Exposure
- Flexible working environment
- Engagement and wellbeing activities
- Competitive salary and annual bonus according to your performance
- Meal Allowance Card
- Flex Benefits - At NBS you can chose what benefits are more suitable for you
- Make part of the Nestlé Club and get discount in several partners
- Free coffee (and good coffee) at the office.
- Company equipment according to professional needs
- E-learning courses and training program to get you where you aim to be
- Career progression and possibilities for International Career
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.
Offer Expiration Date on 04/Nov/2023
