Claims Management Junior Specialist

NBS Lisbon

Claims Management Junior Specialist

Full-Time

Posted on 07/09/2023

For our NBS Lisbon Order to Cash (O2C) department, we are currently looking for a Claims Management Junior Specialist. Reporting to Claims Management Lead Specialist, this professional will be

responsible to analyze and solve claims and deductions raised by different stakeholders.

A day in the life of...

  • Reception, registering, assignment and categorization of all customer Claims and Deductions raised by customers and/or internally;
  • Contribute to Continuous Improvement programs and standardization of processes across all markets in scope, whenever possible;
  • Analyse and check KPls on quality of services provided and present during Daily Operational Reviews (DOR's);
  • Participate in KPls trends (SLAs), root cause analysis of mistakes/errors and problem solving.

Candidate Profile:

  • Degree in Business, Finance, Economics or similar preferred but not essential;
  • Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules);
  • Intermediate English level;
  • Good computer skills, including Microsoft Office applications - Strong Excel knowledge is mandatory;
  • Good problem solving and analytical skills;
  • Positive Thinking, willingness to learn and Team Player attitude required;
  • Good Organization and Prioritization skills to be able to cope with a fast pace environment;
  • Strong work ethic and Respectfulness required.

 

Required skills:

Candidate-se no site de recrutamento Nestlé: https://empresa.nestle.pt/jobs/search-jobs?keyword=&country=PT&location=Braga&career_area=All

Conditions:

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

NBS Lisbon
Prestamos serviços de finanças, trade assets, consumer engagement, S2P e marketing sigital para todo o Grupo Nestlé
A nossa língua oficial na NBS Lisbon é o Inglês. So let’s switch to English! Nestlé Business Services is at the heart of the Group. We provide different services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about driving continuous improvement of processes with colleagues across the world. We care about delivering high quality services to support business agility and digital innovation. Together, we have 3500 employees working for the centers who are spread across the globe in: Brazil (Ribeirão Preto), Philippines (Manila), Egypt (Cairo), Ukraine (L'viv), Ghana (Accra), Portugal (Lisbon), South Asia (Gurugram) & Paraguay (Asuncion). Having the same purpose as Nestlé “Be a force for good”, our commitment is to deliver world class business services to leverage Nestlé’s size and capabilities for competitive advantage, to win in the marketplace. This way we can bring value to consumers and customers. Each of the centers deliver total service quality (TSQ) through partnership for improvement with businesses and functions, economies of scale and competitiveness through specialization, standardization and automation, flexible and market centric network world-wide business services in specific areas, which consistently meet quality requirements. Nestlé Business Services Lisbon (NBS Lisbon) is one of the eight, in total, Nestlé Global Business Shared Service centers and provides services in the areas of Order to Cash, Source to Pay and Digital and Social Media. We have more than 30 nationalities in the Center and the number of functional languages used in the Center are 11 & include: Portuguese, English, Spanish, Danish, Swedish, Norwegian, Finnish, French, Dutch, Italian & German, where English is a mandatory language.

Offer Expiration Date on 06/Nov/2023

NBS Lisbon

Claims Management Junior Specialist

Full-Time

Posted on September 7th, 2023

NBS Lisbon

For our NBS Lisbon Order to Cash (O2C) department, we are currently looking for a Claims Management Junior Specialist. Reporting to Claims Management Lead Specialist, this professional will be

responsible to analyze and solve claims and deductions raised by different stakeholders.

A day in the life of...

  • Reception, registering, assignment and categorization of all customer Claims and Deductions raised by customers and/or internally;
  • Contribute to Continuous Improvement programs and standardization of processes across all markets in scope, whenever possible;
  • Analyse and check KPls on quality of services provided and present during Daily Operational Reviews (DOR's);
  • Participate in KPls trends (SLAs), root cause analysis of mistakes/errors and problem solving.

Candidate Profile:

  • Degree in Business, Finance, Economics or similar preferred but not essential;
  • Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules);
  • Intermediate English level;
  • Good computer skills, including Microsoft Office applications - Strong Excel knowledge is mandatory;
  • Good problem solving and analytical skills;
  • Positive Thinking, willingness to learn and Team Player attitude required;
  • Good Organization and Prioritization skills to be able to cope with a fast pace environment;
  • Strong work ethic and Respectfulness required.

 

Required skills:

Candidate-se no site de recrutamento Nestlé: https://empresa.nestle.pt/jobs/search-jobs?keyword=&country=PT&location=Braga&career_area=All

Conditions:

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

Offer Expiration Date on November 6th, 2023