Webhelp Braga Unipessoal, lda
Global Business Analyst
Full-Time
Posted on 29/11/2021
The role has three main responsibilities:
- Identifying the business requirements for BI reporting purposes with the help of the account and client teams (ex. Defining KPIs required to measure the performance of our services)
- Writing the functional specifications to be shared with the technical BI teams (ex. the business logic to calculate KPIs, the data sources required to compute each KPI)
- Assessing the quality of the delivery by the BI teams per the functional specifications (ex. ensuring that the KPIs are calculated with the correct data and logic)
Candidate Profile:
Who We Are Looking For
· We need a self-motivated business analyst who is driven to succeed and is ready for an opportunity to make a big impact in a fast growing team
·Minimum 3 years experience writing business specifications in the world of BI/reporting
·Ability to understand and communicate data-based decisions to individual contributors as well as leadership
·Strong analytical, communication and presentation skills, with excellent English, both written and spoken
·Highly customer centric, with a strong desire to proactively learn about different customer behaviours
Required skills:
- 3+ years of IT specifications writing experience is required, with additional hands-on experience in data modelling or BI reporting.
- Good experience in structured software and/or data engineering techniques (ex. UML, use case modelling, user stories writing, data modelling, data transformation) is preferred.
Conditions:
Ready to take up the challenge? Join our team by sending us your CV!
Webhelp Braga Unipessoal, lda
Combinamos o desenvolvimento inteligente da experiência do cliente com a subcontratação de processos empresariais
Offer Expiration Date on 28/Jan/2022
